1. Offer and Acceptance : Purchaser has offered to purchase from Pinnpoint , (“SCP”) and SCP has offered to sell certain products and services (“Goods”). SCP’s acceptance of the offer is expressly conditioned upon Purchaser’s assent to these terms and conditions.

2. Terms and Conditions Applicable :  The terms and conditions set forth herein, as modified by the terms of any written quotation or proposal made by SCP, are the only terms and conditions applicable to the purchase of the Goods. Any changes or modifications in the terms and conditions must be specifically agreed to in writing by an authorized officer of SCP.

3. Prices, Taxes, Payment Terms :  (a) Purchaser shall pay the purchase price quoted. If any price is omitted, the price shall be SCP’s list price in effect at the date of shipment. If any of the Goods are scheduled to be shipped more than sixty (60) days from the date hereof, SCP may change the price applicable to such Goods by notifying the Purchaser not less than thirty (30) days prior to shipment. (b) Any taxes or fees imposed by any federal, state, municipal, or other governmental authority that may be applicable to the production, sale, use, storage, delivery, or transportation of the Goods, together with all duties, tariffs, and brokerage charges, shall be added to the price and paid by Purchaser, except where Purchaser shall have provided a proper certificate of exemption therefrom. Purchaser shall be responsible for the payment of such taxes and fees even if all or any part thereof has not been added to the invoice price. (c) All invoices will be due upon receipt.

4. Professional Services :  All SCP software integration and support services hereunder, SCP agrees to use reasonable efforts to timely provide such services in accordance with generally accepted industry professional services. SCP shall not be responsible for errors or omissions resulting from the inaccuracy or defect in any customer supplied data, or for improper input and output data controls and procedures used by Purchaser.

SCP will provide a quotation for the requested services in advance of Purchaser selecting SCP for the contracted services. Should the Purchaser request changes or additions to the quoted and contracted services SCP will submit a new quotation for the additional services. Payment must be received before before additional services are completed and returned to Purchaser for approval and acceptance.

If the services are interrupted or delayed, SCP’s sole responsibility shall be to resume the services as promptly as reasonably practical. In the event of errors or omissions in the services provided by SCP, SCP shall (i) correct any errors with respect to which SCP received timely notice, or (ii) where correction is not practicable, Purchaser shall be entitled to an equitable refund of that portion of the services which produced erroneous results.

SCP shall not be responsible for loss or destruction of the Purchaser database, including Purchaser furnished material and SCP developed data, unless due to the gross negligence of SCP, and SCP’s liability shall be limited to restoring the lost, destroyed, or damaged material provided such restoration can be reasonably performed by SCP and Purchaser provides SCP with all source data in readable form for such restoration, it being presumed conclusively that any source data delivered to SCP has been backed up by duplicate material retained by Purchaser. (c) THE ABOVE WARRANTIES ARE GIVEN IN LIEU OF ANY OTHER REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

5. Proofs/Errors :  Purchaser shall review all proofs for spelling, typographical and all other errors. Once a proof is accepted by Purchaser, Purchaser shall be responsible for any orders prepared in connection with such proof. SCP reserves the right to correct any inadvertent errors made in specifications and prices quoted at any time.

6. Quantities :  Except as otherwise provided herein, the quantities of any Goods to be delivered may exceed or be less than the specified quantities by up to 10 percent thereof; provided, however, that quantity variations may exceed 10 percent for Goods manufactured to the Purchaser’s specifications and Purchaser shall be invoiced for such additional quantity.

7. Partial Orders & Single Lot Shipments :  This Acknowledgment and the prices quoted, are based upon the purchase of all of the Goods. In addition, and unless otherwise specified, such prices are based upon single shipment, single destination. If more than one shipment to more than one destination is requested by Purchaser, the price shall be adjusted to reflect any increase in SCP’s cost occasioned by any such additional shipments.

8. Cancellations and Requests by Purchaser for Delays :  Once accepted by SCP, this order may be cancelled or delayed by Purchaser only upon written consent of SCP. If SCP consents to any such cancellation or delay, Purchaser may be required to pay any such amount as SCP, in its sole discretion, shall determine will fully indemnify it against any and all loss and provide SCP with a reasonable profit.

9. Packaging :  The cost of normal packaging for the Goods for domestic shipment is included in the total price, the method of packaging being determined solely by SCP. If Purchaser shall specify any special packaging or handling or if the Goods are to be exported, the additional cost thereof shall be added to the total price, unless it is specifically stated herein that such costs were included in calculating the total price quoted.

10. Shipment, Title, Risk of Loss :  (a) Unless otherwise specified on the face hereof, all shipments shall be F.O.B. point of shipment. All shipping dates are approximate and SCP does not guarantee the date of shipment. (b) Risk of loss shall pass to Purchaser as soon as the Goods have been delivered to the carrier for shipment to Purchaser or when the Goods are ready for delivery if delivery has been delayed by Purchaser. Title to special order Goods shall pass to Purchaser at SCP’s factory immediately upon completion of manufacture; title to stock Goods shall pass to Purchaser upon acceptance by SCP of this offer to purchase. Passage of title and/or risk of loss shall not be affected by delivery terms, shipping instructions, or storage on Purchaser’s behalf in SCP’s warehouse facilities. (c) SCP shall not be liable for any delay in delivery or any other default due to occurrences or contingencies, including, but not limited to, fire, flood, embargo, strike, failure to secure materials or labor from usual sources of supply, governmental restrictions, conditions considered “force majeure”, delays occasioned by any subcontractors, or any other circumstances beyond SCP’s control which shall prevent SCP from performing in the normal and usual course of its business.

11. Inspection and Rejection :  Purchaser shall inspect Goods upon delivery for any obvious physical damage. Failure to notify SCP and carrier of any damage immediately upon delivery constitutes acceptance of such Goods. Purchaser acknowledges that, prior to use, it will fully inspect all Goods delivered. In the event that such inspection and testing reveals any damage, error, shortage, or deficiency in quality standards, Purchaser shall notify SCP within fifteen (15) days of the date of delivery. If Purchaser fails to make any claim within such time or uses the Goods, such failure or such use, as the case may be, shall constitute irrevocable acceptance of the Goods and the waiver of any and all claims including warranty claims with respect thereto. If Purchaser properly rejects or revokes acceptance of any of the Goods tendered by SCP, Purchaser shall immediately notify SCP in writing, specifying all claimed shortages, errors, defects, and nonconformities. No Goods shall be returned by Purchaser unless authorized in writing by SCP.

12. Warranties :  SCP warrants for a period of one (1) year from the date of manufacture that the Goods are free from defect in materials and workmanship and conform substantially to any specifications that are a part hereof, except that it does not warrant consistency, color of paper or ink, or matching of typography. Failure to notify SCP of any defects in the Goods within one (1) year shall constitute irrevocable acceptance of the Goods. Further, SCP does not warrant that the Goods are fit, legally or otherwise, for their intended purpose or use. The sole and exclusive obligation of SCP under this warranty is limited, at SCP’s option, to the replacement or reworking of the defective Goods or the return of that portion of the purchase price applicable to the defective Goods. No Goods shall be accepted for return or credit after the foregoing one (1) year period has expired.

13. Limitation of Liabilities :  The sole and exclusive remedies of Purchaser shall be those specifically set forth in the Warranties section hereof. SCP’s maximum liability for any and all claims arising directly or indirectly from the performance of its obligations hereunder, whether resulting from SCP’s negligence or otherwise, shall not in the aggregate exceed the purchase price of the Goods involved. If SCP is required to safeguard certain Goods under Section 11 hereof and its failure to do so results in the unauthorized manufacture or theft and misuse of such Goods, SCP’s sole and exclusive obligation shall be to reimburse Purchaser for its direct and unrecoverable losses caused thereby, not to exceed a maximum aggregate for all occurrences of One Hundred Dollars ($100). Under No Circumstances Shall SCP Be Liable To Purchaser Or Any Third Party For Loss Of Business Or Profit Or Any Other Economic Loss, Or Any Incidental, Indirect, Special, Or Consequential Damages.

14. Indemnification :  (a) Purchaser acknowledges that SCP has no control over, and is not responsible for, the manner in which the Goods will be used or otherwise dealt with by Purchaser. Purchaser therefore agrees to assume all responsibility for any and all sums which SCP and/or Purchaser become obligated to pay because of bodily injury or property damage caused by or resulting directly or indirectly from the use of the Goods or the failure of the Goods to comply with any safety or environmental laws or regulations. Purchaser shall indemnify and hold SCP harmless from and against any and all actions, claims, and demands arising out of or in any way connected with the use of the Goods. (b) If the Goods sold hereunder are manufactured in accordance with any specifications provided by Purchaser, Purchaser shall indemnify and hold SCP harmless against any claims or liability alleging that the manufacture, sale, or use of the Goods violates any state or federal law or infringes any patent, trademark, copyright, or other proprietary right of a third party. (c) Except as set forth in paragraph (b) above, SCP warrants that to the best of its knowledge the Goods manufactured by it do not infringe any U.S. letters patent except that no warranty is given with respect to business method or process or product patents unless expressly stated in the specifications. Subject to the further limitations set forth in Section 13 hereof, SCP’s liability under this warranty shall be to indemnify Purchaser against any money judgment recovered against Purchaser up to the value of such Goods. If Purchaser is permanently enjoined against using the Goods, SCP shall, at its option, (i) modify the Goods to avoid the infringement, (ii) replace the infringing Goods or parts with non-infringing Goods or parts that will fulfill substantially the same function, (iii) obtain a license permitting the use of the infringing Goods or parts, or (iv) repurchase the affected Goods at their original purchase price. This warranty applies only to the original Purchaser and is not transferable. All Goods supplied hereunder that are not manufactured are sold exclusively under the warranty that the manufacturer has given to SCP against infringement and only to the extent enforceable by SCP. SCP’s liability under this warranty is conditioned upon Purchaser giving prompt notice of any claim of infringement, providing full information and assistance reasonably necessary to settle or defend any action for infringement, and permitting SCP at its option to undertake the defense of any such action.

15. Proprietary Rights :  All materials, artwork, negatives, plates, designs, plans and drawings, software programs, equipment, machinery, and all other materials used by SCP to provide the Goods and any products and services, except if already owned by and provided by Purchaser to SCP, shall be and remain the exclusive property of SCP. Purchaser acknowledges that it obtains no right in or to such property of SCP nor does it have a license to use any such property of SCP. Purchaser shall not make any copies of such materials unless prior written permission is obtained from SCP and agrees not to permit any third party to have access to SCP’s property without the prior written consent of SCP. SCP shall have the exclusive right to copyright, trademark, patent, or otherwise protect its property rights in such materials and may use it in any way it shall determine fit.

16. Security Interest :  Until full payment of the purchase price for any Goods ordered pursuant to this Order, SCP shall retain a security interest in the Goods and may, at its option and without further agreement or signature by Purchaser, file evidence of such security interest pursuant to the Uniform Commercial Code. So long as SCP has a security interest, Purchaser shall keep the Goods in good condition and free from any other liens or encumbrances.

17. Assurances of Performance :  If, in the judgment of SCP, the financial condition of Purchaser at any time does not justify continuation of production or shipment on the terms of payment originally specified, SCP may require full or partial payment in advance and, in the event of the bankruptcy or insolvency of Purchaser or in the event any proceeding is brought by or against Purchaser under the bankruptcy or insolvency laws, SCP may be entitled to cancel any order then outstanding, without liability whatsoever, and shall receive reimbursement for its cancellation charges.

18. Nonpayment :  ( a) If the purchase price is not paid within fifteen (15) days from the due date, SCP reserves the right to charge the lesser of one and one-half percent (1.5%) or the maximum legal rate on all such sums from the date due until paid. (b) In the event of nonpayment, SCP shall have and may exercise all rights and remedies under the Uniform Commercial Code. Purchaser shall also be liable to SCP for all costs of collection, including reasonable attorneys fees and costs, incurred by SCP upon the default by Purchaser.

19. Credit :  SCP reserves the right at any time to alter or suspend credit or to change any credit terms when, in its sole discretion, the financial condition of Purchaser so warrants. In any such case, SCP may require cash payment or additional security from Purchaser before shipment, may accelerate the date of any payment, and may withhold any shipment or further shipments and cancel any unfilled orders.


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